On the surface, this product was exactly what i was looking for.. an easy way to charge several devices while i'm on the road, with our without power. But the problem is that it's extremely unreliable. Often times, when hooked up to wall-power, I simply can not get my phone to charge (although my airpods and watch will charge fine). Or it will start charging, fall asleep, then will wake up and my phone isn't charged.. The indicator lights make no sense. And then you read the website and apparently when multiple devices are charging, after two minutes you need to click the power button on the battery pack again in order to charge both devices. What!? How confusing can you make a product that should literally just work.I also really don't like the shiny material that the device is made out of. Looks like a makeup case. Should be matte as that really is the trend right now. I'll also note that this device is significantly heavier than i expected.If they could make this device reliable (and ideally in a matte finish) I'd be all over it. Like put my phone on the charger and have it, ya know, charge, without issue. But right now it's a crapshoot and that's not acceptable. More often than not i'm switching back to charging my phone via lightning and that was not at all the point.So, skip until they fix the problems with it.PS. The pricing for this device is wildly erratic.. Often times it's on sale for $60. Other times it's $120. And Amazon won't adjust the price so if you see it cheaper after purchase you have to return it and rebuy it. Which is a giant waste. So if you want to get this, make sure you get a deal on it. Anything $90 or under seems reasonable.I brought the white version. Out of the box it had a little charge, so I placed my watch, which was dead, and my AirPods on it. It began to charge. However, I placed my iPhone 12 Pro Max on it, and it did not charge it. Not ready to give up on it, I plugged it into the wall to fully charge. Then placed everything back on it to see if it works. It did, so I thought. In the morning my watch and pencil were fully charged. My phone was 20% away from being fully charged, and my AirPods didn’t charge at all. Great idea that needs work. Definitely, disappointed in it, especially considering the price. I will stick with the charging stands.Update: I returned it and was able to get my money back. It took what felt like a month before I got the refund.So we got this for traveling no complaints on convenience only complaint is that it can’t charge the Apple Pencil. Why not? Otherwise we loved it hopefully it lasts a long time ( price was kind of steep) continue to improve the design. Good idea.Para viaje, la carga es lenta cuando se usa más de un dispositivo y el Apple pen no cabe, la ranura es pequeña de largoIntrigued by the design and the description of this charger, I ordered it. Unfortunately, when it arrived, it did not work. (Bad batch, I think. Have seen other reviews report the same issue.) However, their customer service is excellent, and I received a replacement within 48 hours, and this one works like a dream. I love that I can snap it shut and just throw it in my travel bag. And no more hunting around the hotel room looking for extra outlets for my airpods, watch and phone! Now, cord or no cord, I can put this on the night stand and confidently charge all three. Very handy. Note: this even worked with my new iphone 13 pro max. As long as the back of the phone touches the magsafe portion of the charger, it works! Really great design work on this one. Would purchase again.Could not get it to work with Apple Watch 6 or iPhone 12 proThis is a must have accessory for anyone who’s heavily invested in apple ecosystem. This portable battery charger is one sollution that can charge all ur devices. I been using it on the go for a couple weeks now and this has solved my problem about carrying multiple cables and charging bricks. One charger for everything. It’s well built and works as advertised. It charges my phone my Apple Watch my Apple Pencil and my AirPods Pro all at the same time. And to charge it I use my type c cable which I carry with me in my bag to charge my MacBook so one cable to charge all my devices. Really love itThe customer service is first rate. I had some questions and support staff Alvin helped me out and troubleshoot with great professionalism. The device works as advertised. It was able to charge my iphone, watch, airpod, and ipad from usb-c. A great charger device all around.Edit: downgraded to 1 star because after days of testing, it’s never fully charged my devices. Also a warning: most couriers won’t accept power banks so I’m struggling to get my money back now because I’m struggling to return the item.It’s a great idea but the instructions seem to say (bad translation) that the Apple Watch charger is disabled while charging on the main phone charger.This doesn’t seem to be the case but I put my watch and iPhone on at night and in the morning the iPhone isn’t fully charged. Usually about 80% or so. I think it’s the device auto-switching off. Either for heat or just its own power saving. I’m sending mine back and replacing it with the MagSafe Duo.Was discounted by £35 the week after I bought it and I would mind that less if it was actually reliable. It’s hard to place the phone where it needs to be and the slightest bump can cause a displacement that results in the device not charging. It’s very hard to open, also you un intuitively need to switch is on when you want to charge a device. It is also quite heavy for a travel device. All in all seriously regret the lore tan £100 spent. Does not do a good job!After charging felt let down as would not charge phone,watch or AirPods for more than a few seconds .so gave up and returned for a refund..very disappointed looks so promising wanted for next holiday as a space saverI bought two of these, one black, one white. Both failed to charge. They start charging my phone, Watch, etc. then the 4 battery leds flash and it turns off. Expensive mistakeI have sent the item back as it will not charge 1phone 13 pro. It says in the notes you have to move it around to make it charge but 2 hours of constantly trying to find where it charges it won’t work. The product itself is a good idea but just don’t work.